Frome: 01373 465051 / 463311
Midsomer Norton: 01761 417575
Keynsham: 0117 916 1088
Midsomer Norton: 01761 417575
Keynsham: 0117 916 1088
Our promise to you
We aim to provide all of our clients with a service that is expert, friendly and efficient. We will:
- be polite, courteous, professional and punctual
- tell you the name and status of the person dealing with your work
- represent your interests and keep your business confidential
- explain the legal work that may be required and the chances of a successful outcome
- use clear and plain language wherever possible
- keep you regularly informed of progress
- respond in a timely fashion to all client communications
- effectively supervise all legal work
- provide you with confirmation in writing of our terms of business
- treat all clients fairly and not discriminate against anyone
- where appropriate, arrange home visits for those clients unable to visit our offices
I have safely received the cheque and now, as you said, our association has come to an end. I would be more than happy to receive your Client Survey Questionnaire and to thank you for the courteous and professional way you have dealt with me and my case over the last 3 years.
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